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Discussion topic: Loss of picture on Sky Glass every day now

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This message was authored by: BQ2

Message posted on ‎22 Oct 2024 05:27 PM

Loss of picture on Sky Glass every day now

Tend to loose the picture each day to a blue screen, a bit inconvenient to have switch all off each time.

Any suggestions apart from sending it back?

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This message was authored by: Jporch316

Message posted on ‎22 Oct 2024 06:04 PM

Re: Loss of picture on Sky Glass every day now

Posted by a Superuser, not a Sky employee. Find out more

Hi @BQ2 

 

have you tried pulling the plug from the socket for a few minutes? If this doesn't work please report back and I can escalate your post to the online sky community team ......

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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