Sky puck

[Nikki102]

I have not long got Sky glass and inherited anather tv from an uncle so I've been using both with no problems. When I got the new tv it came with a puck which has never been plugged in so I cancelled it so now the subscription has ended I can't get the tv I inherited to access sky anymore? 

[TimmyBGood]

@Nikki102 

You'd need the Whole Home subscription add-on to use more than one Glass television at an address.

[Nikki102]

Thanks but why did both sky glass tv work without the puck that's what I don't understand I only cancelled the puck not the whole home? 

[Jporch316]

---

@Nikki102 wrote:

Thanks but why did both sky glass tv work without the puck that's what I don't understand I only cancelled the puck not the whole home? 

---

We're all three on your account or was one on the previous owners account ? 

all three devices would have needed to be transferred to your account for them to continue to work