An explosion occurred inside my new remote.

[Welbeck13]

I took the batteries out and checked them and they show a full charge as they should be as new original batteries in the new remote supplied.

The remote appears to be working normally.

I want to know what can cause an explosion and what problem it could have caused.

[Mister_Dalek]

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@Welbeck13 wrote:

I took the batteries out and checked them and they show a full charge as they should be as new original batteries in the new remote supplied.

The remote appears to be working normally.

I want to know what can cause an explosion and what problem it could have caused.

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Personally I would request a replacement remote from Sky. Any electronic device which 'explodes' does not sound entirely safe. Don't leave it unattended near anything flammable. 

[Jporch316]

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@Welbeck13 wrote:

I took the batteries out and checked them and they show a full charge as they should be as new original batteries in the new remote supplied.

The remote appears to be working normally.

I want to know what can cause an explosion and what problem it could have caused.

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Hi

electronic devices occasionally can have defects 

providing the remote is still in warranty you can use the link below to request a replacement 

Replace remote

https://www.sky.com/help/forms/streaming-tv-remote