Link your account

[Adam922]

I cant seem to link my account it doesnt give me the option to put the code in

[Jporch316]

Hi

are you carrying out a first time setup on a device from sky or are you using used equipment?

at which point is the setup failing ? 

[Adam922]

Its my used sky glass tv 

[Jporch316]

Do you have a sky subscription for glass ?

[Adam922]

Yes 

[Jporch316]

Have you followed the instructions on the help page below 

https://www.sky.com/help/articles/buying-sky-glass-second-hand