12 Nov 2024 02:46 AM
12 Nov 2024 06:58 AM
Posted by a Superuser, not a Sky employee. Find out moreHi
are you carrying out a first time setup on a device from sky or are you using used equipment?
at which point is the setup failing ?
12 Nov 2024 11:01 AM
Its my used sky glass tv
12 Nov 2024 11:12 AM
Posted by a Superuser, not a Sky employee. Find out moreDo you have a sky subscription for glass ?
12 Nov 2024 11:20 AM
Yes
12 Nov 2024 11:24 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you followed the instructions on the help page below
https://www.sky.com/help/articles/buying-sky-glass-second-hand