Discussion topic: Sky Glass - cancellation

This message was authored by: LisaBoy · ‎12 Sep 2025

Does anyone know if I can go back to Sky Q but keep the Sky Glass TV once I've paid it off? Sky Glass is rubbish in our house. The TV just turns itself off randomly and the only way to get it back on is to switch it on and off again at the mains. The thing is, it's the only TV we have so can't just give it back now.

This message was authored by: Jporch316 · ‎12 Sep 2025

hi @LisaBoy

yes you can see below

Sky Glass or Sky Stream without a Sky TV subscription | Sky Help | Sky.com | Sky Help | Sky.com

you would just plug the Q box into one of the hdmi sockets.

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

This message was authored by: mikealanr · ‎12 Sep 2025

Hi @LisaBoy

In addition to the advice already provided you will need to configure Q and Glass to work together as per this article: https://www.sky.com/help/articles/connect-q-to-glass

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Discussion topic: Sky Glass - cancellation

Sky Glass - cancellation

All Replies

Re: Sky Glass - cancellation

Re: Sky Glass - cancellation

Was this discussion not helpful?

Search Sky Community

Start a new discussion