07 Dec 2024 03:13 PM
Hi if you leave sky whilst in contract but change to sky stream do you incurr charges?
07 Dec 2024 03:16 PM - last edited: 07 Dec 2024 03:18 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you are leaving Sky you will be charged if still in contract.
If you are changing from SkyQ to Sky Stream then you are not leaving Sky so will not incur leaving charges.
@Jean53 wrote:Hi if you leave sky whilst in contract but change to sky stream do you incurr charges?
================================================
SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).
07 Dec 2024 03:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jean53 wrote:Hi if you leave sky whilst in contract but change to sky stream do you incurr charges?
You may not be able to leave Sky whilst under the minimum term. The T&Cs state that cancellation of Sky TV contract in a minimum term period is at the discretion of Sky and if they allow it would incur an early termination charge of the rest of the contract up front.
However what you can do whilst under a Sky contract is switch between the Sky TV services, so Sky will allow you to switch between Sky +, Sky Q and Sky Stream/Glass however typically this will cause a new 24 month minimum term contract to start and the amount you pay will be different to whatever TV service you are currently on, as the prices are different between the various Sky TV services.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
07 Dec 2024 03:19 PM
Hi Jean
07 Dec 2024 04:10 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jean53 wrote:
if you leave sky whilst in contract but change to sky stream
That wouldn't be leaving Sky...