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Discussion topic: Internet faults

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This message was authored by Merlin1 This message was authored by: Merlin1

Internet faults

I've been a customer since 31/10/23 & have had problems with the internet & tv! My tv keeps freezing, losing audio, losing picture & locking me out of the channels I'm watching! My tv is a new one when I took out my sky account. Could you please send an engine to look at the issues I'm have?

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Internet faults

Posted by a Superuser, not a Sky employee. Find out more

@Merlin1 do you have both Sky Glass and Sky Broadband? If you have Sky Broadband do you have the Sky WIFI Max add-on?

 



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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