Discussion topic: Internet faults

This message was authored by: Merlin1 · ‎07 Dec 2023

I've been a customer since 31/10/23 & have had problems with the internet & tv! My tv keeps freezing, losing audio, losing picture & locking me out of the channels I'm watching! My tv is a new one when I took out my sky account. Could you please send an engine to look at the issues I'm have?

This message was authored by: MarkGoldsmith · ‎07 Dec 2023

@Merlin1 do you have both Sky Glass and Sky Broadband? If you have Sky Broadband do you have the Sky WIFI Max add-on?

Sky Stream and Sky Broadband customer

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Discussion topic: Internet faults

Internet faults

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