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Discussion topic: Installation issues

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This message was authored by Henryombah This message was authored by: Henryombah

Installation issues

I received my sky tv on Monday but it's not connected to the tv. After plugging it what do I need to do

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Installation issues

Posted by a Superuser, not a Sky employee. Find out more

@Henryombah It's literally plug and play, so you connect the plug to the socket and the stream puck to your TV via the provided HDMI cable and then just turn it on.

 

the setup instructions will then appear on screen for you to follow.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Installation issues

Posted by a Superuser, not a Sky employee. Find out more

@Henryombah 

 

https://www.sky.com/help/articles/setting-up-sky-stream 

 

Note you may need to manually select the appropriate HDMI port using the television set remote control (not the remote for the Stream puck)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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