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Discussion topic: I want to remove a netflix account from my sky glass

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This message was authored by: Stupot43

I want to remove a netflix account from my sky glass

I'm logged in to netflix on sky glass with my exs account. 

I have moved I want to remove that account. And replace with a new one. 

Netflix state I have to pay separate for the new account but continue paying for my exs with the sky package.  Is there a way to remover the 1st account and replace it with the new one. And only pay for one account.  

I do not want to pay for an account  I'm not using. 

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This message was authored by: MarkGoldsmith

Re: I want to remove a netflix account from my sky glass

Posted by a Superuser, not a Sky employee. Find out more

I believe you would need to contact Netflix and ask them to unlink the Sky account from your exes Netflix account. You should then be able to sign into the Sky glass as your Netflix user and it will link your Sky account to that.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Stupot43

Re: I want to remove a netflix account from my sky glass

Netflix want to charge me a subscription fee on top of what I pay sky.

This message was authored by: SKY1992bf

Re: I want to remove a netflix account from my sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Stupot43  Have you followed the advice in post 2 above as that is what you need to do

 

you have to do the above before you create a new Netflix account of your own to link to your sky account as detailed below 

 

If you don't have an existing Netflix account:

  • You must create a new Netflix account and use a unique email address (you can do this on the Netflix app on your Sky Glass or Sky Stream). Do not use a friends/family Netflix log in details on your Sky Glass TV or Sky Stream puck when logging in for the first time as this will link their login details to your Sky account and it can't be reversed.

Please note: If you've linked the wrong Netflix account to your Sky account, you'll need to contact Netflix directly to update it.

 

if Netflix won't allow you to unlink it without speaking to your ex first I don't think there is another way round 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
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