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Discussion topic: I recently purchased a sky glass television 55 inch as I was setting up a broke the glass broke on t

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This message was authored by: Paul351

Message posted on ‎30 Jul 2024 07:11 PM

I recently purchased a sky glass television 55 inch as I was setting up a broke the glass broke on t

As I 

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This message was authored by: GD1

Message posted on ‎30 Jul 2024 07:17 PM

Re: I recently purchased a sky glass television 55 inch as I was setting up a broke the glass broke

Posted by a Superuser, not a Sky employee. Find out more

@Paul351  It looks like you've tried to post the issue in the character limited subject field and most of your post is missing, would you like to try posting again in full?

 

If the damage to your Glass was caused by you then you'll need to claim on your household insurance, uou're still liable for any credit payments for the original TV.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: SKY1992bf

Message posted on ‎30 Jul 2024 07:18 PM

Re: I recently purchased a sky glass television 55 inch as I was setting up a broke the glass broke

Posted by a Superuser, not a Sky employee. Find out more

@Paul351  If you're trying to say that while setting up the tv you damaged it, you will need to claim on your home insurance for accidental damage and purchase a new one 

 

if you brought the original on finance you will need to continue to pay for it 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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