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Discussion topic: I have lost channels between 174 and 906 on sky glass

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Avatar for Janey071
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This message was authored by: Janey071

Message posted on ‎02 May 2025 07:53 AM

I have lost channels between 174 and 906 on sky glass

For about three weeks I have noticed these channels missing! We have rebooted (the old switch it off and on again!)

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎02 May 2025 07:57 AM

Re: I have lost channels between 174 and 906 on sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Janey071 

 

In what way are they 'missing'?

 

Was the reboot carried out by removing and replacing the power supply?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎02 May 2025 08:01 AM

Re: I have lost channels between 174 and 906 on sky glass

Posted by a Superuser, not a Sky employee. Find out more

Or try a Sky Glass Settings restart

 

Go to Settings>Systems Management>Resets & Updates
Select Restart device

Your Sky Glass will perform a reboot. It will take a few minutes to complete

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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