Problem with recording

[Charan2]

I recorded my program for last four days it keep saying wait to download when other programs on same channel they download straight away 

[Charan2]

One off my program waiting for download for 4days 

[BenJoBanjo · Accepted solution]

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@Charan2 wrote:

One off my program waiting for download for 4days 

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Sky Glass does not download programmes, it streams them. 

Which programme are you trying to watch?

[Charan2]

I need to talk to someone 

[lettice]

@Charan2 

Do you have a Sky Glass TV or a Sky Stream Puck?

Sounds from mentioning downloads you have a Sky + or Sky Q box.

Which programme is it that you are having trouble with?

[Charan2]

Dorry2 on colour HD

[BenJoBanjo]

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@Charan2 wrote:

Dorry2 on colour HD

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It's perhaps not been made available for streaming yet. The programme page on the ColorsTV website doesn't seem to be updated. 

https://www.colorstv.com/uk/shows/doree-2/ 

You could try emailing Viewer Relations at Sky and see if they can find out about your programme's availability.

You can email them at ViewerR@sky.uk

[lettice]

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@Charan2 wrote:

Dorry2 on colour HD

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Ok, you mean Doree Series 2 on Colours HD

See that it's only available to watch live from S2 E74 around 10pm each weekday evening on the Colours HD channel..

Cannot see any On demand for Colours HD

All you can do is add from ep74 to your Sky  Glass playlist and you will then get that days cloud recording each day.