19 Sep 2024 02:05 PM
I have a sky glass tv and sky pick and I keep losing connection to my wifi with the puck . It is happening more and more often.
19 Sep 2024 03:30 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Mark335 and welcome to the forum. Your puck might just be losing the network connection when it is in standby so go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON. I would also turn OFF the overnight power saving.
19 Sep 2024 03:31 PM
@Mark335 wrote:I have a sky glass tv and sky pick and I keep losing connection to my wifi with the puck . It is happening more and more often.
The room in which you have your puck needs to have a fast and stable broadband signal at all times in order to function.
If the Wifi signal strength is not high enough then you need to move your puck or your router or install a Wi-Fi mesh system or use power line adapters in order to pass a broadband signal of sufficient quality to the puck.
20 Sep 2024 03:31 PM
Which settings? SkyTV .. It wont swith on .. continous flashing
12 Nov 2024 07:01 PM
I'm not very technical, can you please advise what is the WiFi mesh system or Power line adapter ? I'm fed up of my puck cutting off 😫
12 Nov 2024 07:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@BrendanH1 wrote:Which settings? SkyTV .. It wont swith on .. continous flashing
Try pulling the plug for a little while
12 Nov 2024 07:45 PM
Posted by a Superuser, not a Sky employee. Find out morePowerline adapters use your electrical circuits as an Ethernet alternative
they come in a pair and you plug one directly into the electrical socket near your router. An Ethernet cable then can be plugged from the router to the adapter
thenaecond adapter can then be plugged into a socket near your glass / stream. You can then plug another ethernet cable from the device to the adapter. This then creates a wired connection directly from your device to the router.
it sounds more complicated than it is .... no setup necessary. Argos probably sell an inexpensive set