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Discussion topic: I cancelled my Sky glass as it was purchased in error however I would like to reinstate it?

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This message was authored by John568 This message was authored by: John568

I cancelled my Sky glass as it was purchased in error however I would like to reinstate it?

I accidentally purchased sky glass then cancelled it but haven't received my refund of £10 after looking into it a bit more I am looking to reinstate it can I do this without going through all the process again as it will create another credit check etc? 

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This message was authored by GD1 This message was authored by: GD1

Re: I cancelled my Sky glass as it was purchased in error however I would like to reinstate it?

Posted by a Superuser, not a Sky employee. Find out more

@John568  You won't be able to reinsate it, if it's cancelled, you'll need to place a new order which involves a new credit check.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


John568
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This message was authored by John568 This message was authored by: John568

Re: I cancelled my Sky glass as it was purchased in error however I would like to reinstate it?

@GD1  is it worth it I have a Samsung which has caused me no end of problems so I want it gone however we watch a lot of now tv and Netflix but not Sky stuff am I making a wise choice? 

This message was authored by GD1 This message was authored by: GD1

Re: I cancelled my Sky glass as it was purchased in error however I would like to reinstate it?

Posted by a Superuser, not a Sky employee. Find out more

@John568  If your Samsung is still in good order perhaps a Sky Stream puck is the option, If there's no need to purchase a new TV then stick with what you have.  A stream puck you will simply pay for your subs only.

 

Glass TV's are 2 years old right now, if you do need a new TV you could get a better quality set for the same cost.

 

I use a stream puck with a Samsung  UE75NU8000 and get great picture quality even on UHD.

 

Do make sure your broadband connection is fast enough you would need at least 25mbps for HD & 35mbps for UD, etherenet connection is best in my opinion.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


John568
Topic Author
This message was authored by John568 This message was authored by: John568

Re: I cancelled my Sky glass as it was purchased in error however I would like to reinstate it?

Thank you for your honesty I read really mixed reviews and wasn't 100% I think it best to shop around then my Samsung tv is due for a repair and is causing me a huge headache currently so I will be getting rid of it but I think I'll look around for a different tv thank you!

 

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