This discussion topic has been answered Discussion topic: How do i Sign a Sky Glass Air Credit Agreement
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Message posted on 09 Oct 2025 01:27 PM
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I need to sign my Sky Glass Air Credit Agreement and keep getting a reminder message to do this by 12.10.25.
Unfortunately, every time ii click on the link to take me to sign the agreement there does not seem to be one there. Just a message to download the My Sky App. Which i already have and the same issue appeart to duplicate.
If i do not confirm and sign the document the scheduled deliverly for 14.10.25 will be cancelled.
Please could you help assist me to do this.
Thanks you.
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Message posted on 09 Oct 2025 02:09 PM
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Hi @Kokila1
Try the button here: https://www.sky.com/help/articles/sign-credit-agreement-sky-glass
You need to be using a sky id with the same email address as you signed up for glass with.
If it still doesn't work you will need to call sky for assistance as we are fellow customers here on the community.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 09 Oct 2025 02:09 PM
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Hi @Kokila1
Try the button here: https://www.sky.com/help/articles/sign-credit-agreement-sky-glass
You need to be using a sky id with the same email address as you signed up for glass with.
If it still doesn't work you will need to call sky for assistance as we are fellow customers here on the community.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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