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Discussion topic: Help upgraded and confused
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This message was authored by: Niamhn123
Message posted on 04 Oct 2025 02:04 PM
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Help upgraded and confused
I ordered sky glass air - I added the whole home for £6 more and it is saying I now need to return my sky puck?
Also I added the upgrade the chanels to sky ultimate for £5 more and it still says I have sky normal
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This message was authored by: peter-marlow+1966
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Oct 2025 03:09 PM
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Re: Help upgraded and confused
Have you checked your bills on the my sky app ? Did you order them on line or over the phone, ? The more information you can give us, then another fellow customer may be able to help
P c marlow
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