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		Discussion topic: Help upgraded and confused
					
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	This message was authored by: Niamhn123
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 04 Oct 2025 02:04 PM
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							Help upgraded and confused
						
					
					
				
			
		
	
			
	
	
	
	
	
I ordered sky glass air - I added the whole home for £6 more and it is saying I now need to return my sky puck?
Also I added the upgrade the chanels to sky ultimate for £5 more and it still says I have sky normal
					
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	This message was authored by: peter-marlow+1966
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
Posted by a Superuser, not a Sky employee. 
Find out more
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 04 Oct 2025 03:09 PM
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							Re: Help upgraded and confused
						
					
					
				
			
		
	
			
	
	
	
	
	
Have you checked your bills on the my sky app ? Did you order them on line or over the phone, ? The more information you can give us, then another fellow customer may be able to help
	P c marlow
			
			
				
			
			
			
			
			
			
		
					
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