Discussion topic: Green thick line down the screen

This message was authored by: CQRB · ‎26 Feb 2024

We have thick green line down the screen of our sky glass tv? Its just appeared today as was fine last night

This message was authored by: TimmyBGood · ‎26 Feb 2024

Switch off at the mains or remove the power supply plug from the television set for a few minutes, then repower and let it boot up again.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Fothergill1 · ‎26 Feb 2024

@CQRB Try the reboot as suggested by @TimmyBGood.. Over a year ago I had a 3-4 inch grey line appear on my Glass screen and a reboot resolved the issue and luckily did not come back. I would suggest that if it does not disappear or if it reappears you should phone Sky customer services to discuss the issue and if necessary request a replacement if it is still within the 24 month warranty.

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Discussion topic: Green thick line down the screen

Green thick line down the screen

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