26 Feb 2024 12:04 PM
We have thick green line down the screen of our sky glass tv? Its just appeared today as was fine last night
26 Feb 2024 12:14 PM - last edited: 26 Feb 2024 01:09 PM
Posted by a Superuser, not a Sky employee. Find out more
Switch off at the mains or remove the power supply plug from the television set for a few minutes, then repower and let it boot up again.
26 Feb 2024 12:56 PM
Posted by a Superuser, not a Sky employee. Find out more@CQRB Try the reboot as suggested by @TimmyBGood.. Over a year ago I had a 3-4 inch grey line appear on my Glass screen and a reboot resolved the issue and luckily did not come back. I would suggest that if it does not disappear or if it reappears you should phone Sky customer services to discuss the issue and if necessary request a replacement if it is still within the 24 month warranty.