Hi @Potter46
This is a customer helps customer forum. You will need to provide more information for us to be able to assist you. Is this a first time set up? Did you do a factory reset? What issue are you exactly having?
Please provide as much information as possible.
MikeAlanR
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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
