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Discussion topic: Glass tv overnight

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This message was authored by: Karatekeith

Glass tv overnight

So infuriated got a call finished up taking on a glass tv   Now I'm having to reconnect every morning getting a bit of a chore  what am I missing. And why can't I contact sky with out a twenty minute wait on the phone (or should I stop the payment for a month or two 😀). Any help would be greatly appreciated 

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This message was authored by: BenJoBanjo

Re: Glass tv overnight


@Karatekeith wrote:

So infuriated got a call finished up taking on a glass tv   Now I'm having to reconnect every morning getting a bit of a chore  what am I missing. And why can't I contact sky with out a twenty minute wait on the phone (or should I stop the payment for a month or two 😀). Any help would be greatly appreciated 


Do you have network standby mode turned on in the settings?

Don't stop your payments for a month or two, for your own sake. It affects your credit record and in fact makes it harder to contact Sky because you will be in breach of contract. 

This message was authored by: lettice

Re: Glass tv overnight

Posted by a Superuser, not a Sky employee. Find out more

@Karatekeith wrote:

So infuriated got a call finished up taking on a glass tv   Now I'm having to reconnect every morning getting a bit of a chore  what am I missing. And why can't I contact sky with out a twenty minute wait on the phone (or should I stop the payment for a month or two 😀). Any help would be greatly appreciated 


Change both your Sky Glass TVs to the following recommended settings set in Settings>
Set Network standby mode to ON and Overnight power saving to OFF.

 

Turn wifi OFF under Network if your TVs are connected via ethernet.

Once you have made the changes in settings above, do a settings restart straight away on both your Sky Glass TVs.

This ensures that the options are saved correctly.

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass TVs will perform a reboot. It will take a few minutes to complete

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This message was authored by: Karatekeith

Re: Glass tv overnight

I've changed settings and I'm in position not to need to worry about my credit rating anymore. It would focus them more 😝😝

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This message was authored by: Karatekeith

Re: Glass tv overnight

Hi all tried everything so far nothing changed sky glass needs reset every morning however puck other side of wall is ok so not router issue. Seriously thinking of send glass back not wort the hassle. Any other ideas ?

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