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Discussion topic: Paramount +

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Avatar for Ali611
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This message was authored by: Ali611

Message posted on ‎26 Oct 2025 02:00 PM

Paramount +

I can view Paramount + on my tv in the kitchen on puck 2 but new glass tv will not show paramount it just has a black blank screen

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Avatar for Gincap
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This message was authored by: Gincap

Message posted on ‎26 Oct 2025 09:31 PM

Re: Paramount +

Try running app refresh under settings. 

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This message was authored by: Fothergill1

Message posted on ‎27 Oct 2025 11:33 PM

Re: Paramount +

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ali611 and welcome to the forum.  Hopefully the App refresh as suggested by @Gincap will have resolved the issue for you but if not then try rebooting your Glass TV by going to Settings > System Management > Resets & Updates > Restart device.  It takes a couple of minutes to completely reboot and you will have a blank screen for a while before the Sky logo appears.

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