Discussion topic: Getting sky glass. I have 2 pucks with whole home. Can i return a puck and get a reduction on whole

This message was authored by: ChrisP9 · ‎18 Oct 2025

Hi bought a sky glass tv. I have whole home tv subscription with two pucks. Can i send a puck back and not have to pay whole home with glass in my lounge and a puck on my tv in the bedroom. Thanks

This message was authored by: GD1 · ‎18 Oct 2025

@ChrisP9 You still need the Whole Home sub to use more than one device such as a Glass TV and a stream puck on your account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Jporch316 · ‎18 Oct 2025

@ChrisP9

Whole home is one monthly fee regardless of how many devices you have

keep the puck for spare ......

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

Discussion topic: Getting sky glass. I have 2 pucks with whole home. Can i return a puck and get a reduction on whole

Getting sky glass. I have 2 pucks with whole home. Can i return a puck and get a reduction on whole

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Re: Getting sky glass. I have 2 pucks with whole home. Can i return a puck and get a reduction on wh

Re: Getting sky glass. I have 2 pucks with whole home. Can i return a puck and get a reduction on wh

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