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Discussion topic: Frozen sky glass

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Avatar for Alan661
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This message was authored by: Alan661

Message posted on ‎04 Nov 2024 06:44 AM

Frozen sky glass

I have unplugged from power a number of times and still frozen 

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Avatar for Jporch316
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Superuser
This message was authored by: Jporch316

Message posted on ‎04 Nov 2024 07:04 AM

Re: Frozen sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alan661 

 

I have escalated your post to the online sky community support team 

 

please lookout for an invitation to chat 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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This message was authored by: Addie15

Message posted on ‎04 Nov 2024 08:41 AM

Re: Frozen sky glass

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Alan661,

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This message was authored by: Addie15

Message posted on ‎06 Nov 2024 09:01 AM

Re: Frozen sky glass

Posted by a Sky employee

Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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