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Discussion topic: Free channels not working

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This message was authored by: LisaN2

Free channels not working

What is the point of having the Discovery Plus channel, when the channel constantly informs you to 'upgrade, and pay the monthly subscription'.                                                                                                                               The same applies to Apple TV, where it 'welcomes customers that have previously had a free 3 or 6 month trial, to apply for another three month trial. However then informs one that 'your quota has been reached'.                                                                                                                                                                                                       In the two years I have had SKY GLass, the puck has never worked. Very annoying. I am goimg to return the puck.                                                                                                                                                                                                 

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This message was authored by: TimmyBGood

Re: Free channels not working

Posted by a Superuser, not a Sky employee. Find out more

@LisaN2 

 

The standard Discovery+ app offering should be 'free' with a Sky subscription, but Apple TV will not be.

 

Famously Apple does enjoy making money (and Warner Bros Discovery would like people to pay for their Premium version)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: mikealanr

Re: Free channels not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @LisaN2 

 

Have you activated your discovery+ subscription as per the instructions Sky send when you take out your subscription? Also available here: https://www.sky.com/help/articles/discovery-plus

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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