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Discussion topic: Faulty Sky Glass tv

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This message was authored by SimonBalme This message was authored by: SimonBalme

Faulty Sky Glass tv

Our Glass TV is having issues turning on and when it is turned off the audio comes on for a random amount of time and then goes off. This happens in the middle of the night and can go on and off up to a dozen times.

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SimonBalme
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This message was authored by SimonBalme This message was authored by: SimonBalme

Re: Faulty Sky Glass tv

Please see previous message with our problem

This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: Faulty Sky Glass tv


@SimonBalme wrote:

Our Glass TV is having issues turning on and when it is turned off the audio comes on for a random amount of time and then goes off. This happens in the middle of the night and can go on and off up to a dozen times.


Have you tried a reboot? Turn it off at the wall for 10 minutes then power it back on. If that doesn't fix it then you'll need to ring Sky for further troubleshooting and potential replacement. 

This fault has been reported before by other customers so it's clearly a known issue. 

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