My Sky Q remote for the mini box upstairs just stopped working for half the buttons - the 5 would not register, then I realised the central 'select' button would not work, then the on/off/standby button wouldn't work.
I've tried disconnecting and rebooting the mini box. I've tried doing the press 7 and 9 on the remote until it flashes 4 times, then pressed 1 and 3 to re-pair the remote, but the onscreen instructions get me to the re-pair with TV screen for volume etc, but you need to press 'select' on the 'continue' box to go any further, but the remote's central 'select' button is still not working so I cannot 'continue'. So am stuck with a partially functioning remote with no 'select' function which makes it pretty useless.
It's all very frustrating.
[As an aside, anyone else think this Sky Q remote design is very poor? Before I changed up from Sky+ to Sky Q, I was very happy with the Sky+ functionality and the remote was easy to use by touch/feel even in the dark when you wake up in the middle of the night or are watching cinema-style in the dark . Wheras the new Sky Q remote is hopeless in the dark as the buttons are all so similar and impossible to distinguish by feel alone compared to the design of the Sky + remote. It's really annoying watching a film, for example, at night, dark cinema-style and having to keep putting the light on each time you need to use the remote. I cannot even tell if it is wrong way round in the dark as it is a uniform shape, rather than tapered like the Sky+ remote. Very poorly thought out ergonomics from the Sky Q design team, I think.]
