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Discussion topic: F1 2023

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Tim+Adams
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This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: F1 2023

Posted by a Superuser, not a Sky employee. Find out more

Anyone with issues should send an email to viewerR@sky.uk with the details.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: F1 2023

Sky need to sort this Formula 1 issues in playlist before 2023 F1 Practice broadcasts starts next weekend 

 

You can add or remove Live: Formula 1  from new profiles but if you try remove from main playlist it still remains 

 

If you click remove  Live: Formula 1 from main playlist that Live: Formula 1 tile it still remains listed in main playlist no way to properly fully remove it and start from fresh 

This I'm sure is what is causing the various issues for some customers when you go back to add series link again from Tv guide or when you  just click add again from playlist 

 

To fix this issue customers need to be able to remove Live: Formula 1 completely from main playlist so when customers decide to add back it's a fresh playlist that's created and does not have any of bugs/glitches that's leftover from the  previous playlist that we could not remove

 

Live: F1 Testing this is a separate playlist to Live: Formula 1 

I had live F1 testing added to playlist from Tv Guide a few days ago It had it's own separate Live: F1 Testing Tile in Playlist and recorded the 6AM live F1 testing broadcast in UHD

 

That UHD broadcast was listed as available to watch in Live:F1 Testing in playlist and was still listed as available to watch after broadcast ended but that changed when the next 12 PM Live Testing broadcast started

When the 12PM Live F1 testing broadcast started the 6AM UHD live broadcast went missing to be replaced with live broadcast of 12 PM and that ended up as a part recording once that live broadcast finished

 

I removed that Live: F1 Testing from playlist and I then went back to TV Guide to add back to playlist using Friday morning Live F1 Testing 6.50 AM broadcast

 

Why Formula 1 having these regular issues when added to Playlist where content is not available or goes missing after was available but adding to playlist works ok  with Premier League or Champions League etc

 

I don't get these playlist issues with Premier League games from Sky Sports/BT Sports or Champions League games from BT Sports all get recorded for playback 

And if you want to remove Premier League or Champions League from playlist it will remove

 

That's not the case when trying to remove Live: Formula 1 from playlist has it has a glith it does not remove from main playlist 

 

 

 

 

 

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This message was authored by Kevjs This message was authored by: Kevjs

Re: F1 2023


@Paul+Boland wrote:

 but if you try remove from main playlist it still remains 

 

If you click remove  Live: Formula 1 from main playlist that Live: Formula 1 tile it still remains listed in main playlist no way to properly fully remove it and start from fresh 

This I'm sure is what's casusing issues for some customers when you go back to add series link again from Tv guide or by just clicking add again from playlist 

Not just me that can't remove it then?! Removed it after Abu Dhabi and it was still there when I "readded" it last week! Same with "Live: Formula E".

 

Had UHD on for Abu Dhabi but removed it since, nothing appeared on Live: F1 Testing, but has shown on Live: Formula 1 - where as before broadcast it was the other way round 🤷‍♂️

This message was authored by CardiffMan1992 This message was authored by: CardiffMan1992

Re: F1 2023

Posted by a Superuser, not a Sky employee. Find out more

@Kevjs 

 

who even has the coverage for Formula E these days?

This message was authored by Kevjs This message was authored by: Kevjs

Re: F1 2023


@CardiffMan1992 wrote:

@Kevjs 

 

who even has the coverage for Formula E these days?


It's from last season, we are 4 rounds into the new one and it's been stuck on the planner since July!

 

I watch them all on Discovery+.

This message was authored by Mr+Meaks This message was authored by: Mr+Meaks

Re: F1 2023

Just created a new planner profile. (Stream) shows as added to the default and the new profile. Shall see if that makes a difference. Don't see why it should. 

This message was authored by Mr+Meaks This message was authored by: Mr+Meaks

Re: F1 2023

This has worked. Don't know why? Maybe sky fixed it or this made a difference. I do anticipate the 2nd session will delete it though as they're both just called live f1 testing. . 

Tim+Adams
Topic Author
This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: F1 2023

Posted by a Superuser, not a Sky employee. Find out more

Mine is also cloud recording. 

 

Like you @Mr+Meaks who knows what happens later...

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by Mr+Meaks This message was authored by: Mr+Meaks

Re: F1 2023

Just realised it shows in planner but doesn't actually show as recording. Does say available until Sunday though. Have to wait and see. 

This message was authored by Kevjs This message was authored by: Kevjs

Re: F1 2023

20230224_065707~2_exported_1677225862090.jpg

 

Looking like this? Did that for me Yesterday, but the recordings still don't show under "Live: F1 Testing".  After the session it vanished from here, but the "recordings" from Main Event appeared shortly after the session under "Live: Formula 1" - no session has shown in advanced under that show!

 

If you are still missing testing try adding FP 1 from next Friday to your playlist and 🤞

 

This message was authored by Mr+Meaks This message was authored by: Mr+Meaks

Re: F1 2023

That's exactly what I see.  I have added fp1 to see what happens. 

This message was authored by Mr+Meaks This message was authored by: Mr+Meaks

Re: F1 2023

And it's gone from my planner after saying it was recording.

This message was authored by Mr+Meaks This message was authored by: Mr+Meaks

Re: F1 2023

Managed to find it, for some reason it's not under live testing. It's in the live:formula 1 playlist. Go to series 2022 and click on other. 

image.jpg

This message was authored by Kevjs This message was authored by: Kevjs

Re: F1 2023

Yeah, exactly what I've been seeing.  While it's live it seems to live under F1 Testing, but as the broadcast ends it vanishes and reappears under "Live: Formula 1" within minutes (i.e. by the time I've got back from making a brew)...


@Mr+Meaks wrote:

Managed to find it, for some reason it's not under live testing. It's in the live:formula 1 playlist. Go to series 2022 and click on other. 

image.jpg


 

This message was authored by JTT47 This message was authored by: JTT47

Re: F1 2023

To be honest, since the second half of last season, can't remember after which update, but I removed Live F1 and then re-added it and its been absolutely faultless since then, same when I removed and re-added Premier league.

Not sure why others are still experincing issues, but from my side it works well since then, so its not fundamentally broken.

 

I added from TV guide, I have 2 pucks and a Glass set.

Sky Glass 55, 2 pucks, LG OLED, Sonos Arc, surrounds and sub.
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