23 Feb 2023 06:43 PM - last edited: 23 Feb 2023 06:54 PM
Posted by a Superuser, not a Sky employee. Find out moreAnyone with issues should send an email to viewerR@sky.uk with the details.
Thanks,
Tim
23 Feb 2023 08:16 PM - last edited: 23 Feb 2023 09:11 PM
Sky need to sort this Formula 1 issues in playlist before 2023 F1 Practice broadcasts starts next weekend
You can add or remove Live: Formula 1 from new profiles but if you try remove from main playlist it still remains
If you click remove Live: Formula 1 from main playlist that Live: Formula 1 tile it still remains listed in main playlist no way to properly fully remove it and start from fresh
This I'm sure is what is causing the various issues for some customers when you go back to add series link again from Tv guide or when you just click add again from playlist
To fix this issue customers need to be able to remove Live: Formula 1 completely from main playlist so when customers decide to add back it's a fresh playlist that's created and does not have any of bugs/glitches that's leftover from the previous playlist that we could not remove
Live: F1 Testing this is a separate playlist to Live: Formula 1
I had live F1 testing added to playlist from Tv Guide a few days ago It had it's own separate Live: F1 Testing Tile in Playlist and recorded the 6AM live F1 testing broadcast in UHD
That UHD broadcast was listed as available to watch in Live:F1 Testing in playlist and was still listed as available to watch after broadcast ended but that changed when the next 12 PM Live Testing broadcast started
When the 12PM Live F1 testing broadcast started the 6AM UHD live broadcast went missing to be replaced with live broadcast of 12 PM and that ended up as a part recording once that live broadcast finished
I removed that Live: F1 Testing from playlist and I then went back to TV Guide to add back to playlist using Friday morning Live F1 Testing 6.50 AM broadcast
Why Formula 1 having these regular issues when added to Playlist where content is not available or goes missing after was available but adding to playlist works ok with Premier League or Champions League etc
I don't get these playlist issues with Premier League games from Sky Sports/BT Sports or Champions League games from BT Sports all get recorded for playback
And if you want to remove Premier League or Champions League from playlist it will remove
That's not the case when trying to remove Live: Formula 1 from playlist has it has a glith it does not remove from main playlist
23 Feb 2023 08:35 PM
@Paul+Boland wrote:but if you try remove from main playlist it still remains
If you click remove Live: Formula 1 from main playlist that Live: Formula 1 tile it still remains listed in main playlist no way to properly fully remove it and start from fresh
This I'm sure is what's casusing issues for some customers when you go back to add series link again from Tv guide or by just clicking add again from playlist
Not just me that can't remove it then?! Removed it after Abu Dhabi and it was still there when I "readded" it last week! Same with "Live: Formula E".
Had UHD on for Abu Dhabi but removed it since, nothing appeared on Live: F1 Testing, but has shown on Live: Formula 1 - where as before broadcast it was the other way round 🤷♂️
23 Feb 2023 08:38 PM
Posted by a Superuser, not a Sky employee. Find out more23 Feb 2023 09:00 PM
@CardiffMan1992 wrote:
who even has the coverage for Formula E these days?
It's from last season, we are 4 rounds into the new one and it's been stuck on the planner since July!
I watch them all on Discovery+.
24 Feb 2023 06:39 AM
Just created a new planner profile. (Stream) shows as added to the default and the new profile. Shall see if that makes a difference. Don't see why it should.
24 Feb 2023 06:59 AM
This has worked. Don't know why? Maybe sky fixed it or this made a difference. I do anticipate the 2nd session will delete it though as they're both just called live f1 testing. .
24 Feb 2023 07:01 AM
Posted by a Superuser, not a Sky employee. Find out moreMine is also cloud recording.
Like you @Mr+Meaks who knows what happens later...
Thanks,
Tim
24 Feb 2023 07:06 AM
Just realised it shows in planner but doesn't actually show as recording. Does say available until Sunday though. Have to wait and see.
24 Feb 2023 08:08 AM
Looking like this? Did that for me Yesterday, but the recordings still don't show under "Live: F1 Testing". After the session it vanished from here, but the "recordings" from Main Event appeared shortly after the session under "Live: Formula 1" - no session has shown in advanced under that show!
If you are still missing testing try adding FP 1 from next Friday to your playlist and 🤞
24 Feb 2023 08:39 AM
That's exactly what I see. I have added fp1 to see what happens.
24 Feb 2023 11:25 AM
And it's gone from my planner after saying it was recording.
24 Feb 2023 11:28 AM
Managed to find it, for some reason it's not under live testing. It's in the live:formula 1 playlist. Go to series 2022 and click on other.
24 Feb 2023 11:46 AM
Yeah, exactly what I've been seeing. While it's live it seems to live under F1 Testing, but as the broadcast ends it vanishes and reappears under "Live: Formula 1" within minutes (i.e. by the time I've got back from making a brew)...
@Mr+Meaks wrote:Managed to find it, for some reason it's not under live testing. It's in the live:formula 1 playlist. Go to series 2022 and click on other.
24 Feb 2023 01:03 PM
To be honest, since the second half of last season, can't remember after which update, but I removed Live F1 and then re-added it and its been absolutely faultless since then, same when I removed and re-added Premier league.
Not sure why others are still experincing issues, but from my side it works well since then, so its not fundamentally broken.
I added from TV guide, I have 2 pucks and a Glass set.