0

Discussion topic: Everyday, numerous posts all describing sky glass not working

Reply
Avatar for roger1949
Level 3 icon
What's this?
This message was authored by: roger1949

Message posted on ‎25 Dec 2024 03:05 PM

Everyday, numerous posts all describing sky glass not working

When will sky admit that lots of sky glass TV's are and have never been fit for purpose.

Answer is they never will but will still charge you for the privilege.

 

Report post
Post 1 of 8
847 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39

Message posted on ‎25 Dec 2024 03:24 PM - last edited: ‎25 Dec 2024 03:24 PM

Re: Everyday, numerous posts all describing sky glass not working

Posted by a Superuser, not a Sky employee. Find out more
@roger1949 wrote:

When will sky admit that lots of sky glass TV's are and have never been fit for purpose.

 

How could that be? They're all built to the same spec. They all use the same firmware. I suspect most work perfectly well, apart from the odd glitch - just as you used to get with Sky Q.

Report post
Post 2 of 8
840 Views
Reply
Confetti Ring
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎25 Dec 2024 05:09 PM - last edited: ‎25 Dec 2024 05:10 PM

Re: Everyday, numerous posts all describing sky glass not working

Posted by a Superuser, not a Sky employee. Find out more

@roger1949 

 

Kind of in the nature of a support forum, really.  According to the Apple forums, iPhones never work either, which does make their sales figures something of a mystery...

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 8
813 Views
Reply
Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎25 Dec 2024 06:16 PM

Re: Everyday, numerous posts all describing sky glass not working

Posted by a Superuser, not a Sky employee. Find out more

Nothing like a good ole Christmas Day rant 🙂

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 4 of 8
792 Views
Reply
Confetti Ring
Avatar for MarkGoldsmith
Level 14 icon
What's this?
Superuser
This message was authored by: MarkGoldsmith

Message posted on ‎25 Dec 2024 08:54 PM - last edited: ‎25 Dec 2024 08:54 PM

Re: Everyday, numerous posts all describing sky glass not working

Posted by a Superuser, not a Sky employee. Find out more
@GD1 wrote:

Nothing like a good ole Christmas Day rant 🙂

Bah humbug 😀

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 5 of 8
765 Views
Reply
Avatar for Lawrence+cope
Level 6 icon
What's this?
This message was authored by: Lawrence+cope

Message posted on ‎25 Dec 2024 10:38 PM

Re: Everyday, numerous posts all describing sky glass not working

How would anyone know that the TV is built to the same spec? Manufacturers change components as and when required subject to supplies...they are 'supposed' to be equivalent but who knows? The suggestion of comparing Apples products with this attempt of a television is laughable considering the number of products that both sell.

Yes, each forum of this type has complaints but just see how many they have pro rata to products sold. I wouldn't touch Sky TV with a barge pole.

 

Report post
Post 6 of 8
739 Views
0 Likes
Reply
Confetti Ring
Avatar for peter-marlow+1966
Level 11 icon
What's this?
Superuser
This message was authored by: peter-marlow+1966

Message posted on ‎25 Dec 2024 10:59 PM

Re: Everyday, numerous posts all describing sky glass not working

Posted by a Superuser, not a Sky employee. Find out more

I have had my sky glass tv since November 2021 and have never had  any  problems  with it  or my puck, 

P c marlow
Report post
Post 7 of 8
727 Views
0 Likes
Reply
Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎26 Dec 2024 12:48 AM - last edited: ‎26 Dec 2024 12:51 AM

Re: Everyday, numerous posts all describing sky glass not working

Posted by a Superuser, not a Sky employee. Find out more

@Lawrence+cope 

I've had Glass and stream from day one and don't have any issues.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 8 of 8
689 Views
0 Likes
Reply
Reply