Discussion topic: Every now and then the screen goes off with various bright lines on screen and a high pitched sound.

This message was authored by: Moshdi · ‎06 Jan 2024

The only way can get tv back up and running is to turn off at plug, wait a minute before going back in. I don't get any error messages. When the screen loses picture it has a loud 'white noise'

This message was authored by: Moshdi · ‎06 Jan 2024

Should have said it's Sky Glass tv and have fibre internet.

This message was authored by: Jporch316 · ‎07 Jan 2024

@Moshdi

I have escalated your post to the online sky community team ... please lookout for a chat bubble to begin the support over the next few days

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.

This message was authored by: Lisa-P1987 · ‎07 Jan 2024

Thanks for escalating this. We’ve sent @Moshdi an invite to chat.

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Every now and then the screen goes off with various bright lines on screen and a high pitched sound.

Every now and then the screen goes off with various bright lines on screen and a high pitched sound.

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Re: Every now and then the screen goes off with various bright lines on screen and a high pitched so

Re: Every now and then the screen goes off with various bright lines on screen and a high pitched so

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