Disney+ not working on Sky Glass Error code 1017

[gmgm]

I have followed as much online troubleshooting as possible but still Disney+ wont load on my Sky Glass: Error code 1017,

Powered off

updated Apps

Manually pulled the plug

rolled up a trouser leg while the TV switches on...

All other apps and TV work fine, any other suggestions?

[Exiled-in-HH]

Can you access Disney+ on other devices?

[gmgm]

I can on my phone on my home internet and on a Freeview TV(so not an IP issue)

I get the same error on my sky puck attached to another TV

[Jporch316]

Hi

habe you also contacted Disney support to check if they can confirm what the error is ?

a quick google search didn't help much ... it's possibly an error relating to failure to authenticate your account on disneys servers ?

then only suggestion I have is too pull the plug from your unit overnight maybe. 

[Exiled-in-HH]

The Disney+ account should be OK if it can be accessed on other devices😟

[gmgm]

I didnt do anything and sky didnt do anything and then it randomly started working..

[Exiled-in-HH]

Good ... there was nothing wrong with your Disney+ account🙂