Hi @Karen92
Not a lot of information to go off there. Please can you describe your issue in more detail. Is it the speaker? Is it coming from elsewhere in the unit? Is it certain programs or everything? Is it a particular volume etc? Have you tried rebooting you glass by turning it off at the mains for a few minutes etc?
It may be the case that your glass has developed a fault. If you can't rectify via a reboot etc, you will need to speak to Sky and claim under warranty. We are fellow subscribers on the forum.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
