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Discussion topic: Coming off a fixed contract onto 31 day rolling

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This message was authored by: 82bit

Message posted on ‎04 Nov 2025 07:19 PM - last edited: ‎04 Nov 2025 08:22 PM

Coming off a fixed contract onto 31 day rolling

How easy is this process? I'm into my last few days of the 31 day notice period after terminating contact. When this process completes and I have no active TV services, how easy is it to pay for a 31 day rolling service? Can this be done through MySky or will it require calling Sky? 

Has anyone done this? I'm thinking of maybe resubscribing to some services over the festive period and then sacking it off completely in the new year. 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎04 Nov 2025 09:43 PM

Re: Coming off a fixed contract onto 31 day rolling

Posted by a Superuser, not a Sky employee. Find out more

Hi @82bit

 

You will need to call sky to reinstate, there is no online journey for this.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: GD1

Message posted on ‎04 Nov 2025 10:13 PM

Re: Coming off a fixed contract onto 31 day rolling

Posted by a Superuser, not a Sky employee. Find out more

@82bit  Had you simply let your discounted period end without cancelling you would have defaulted to a 31 day rolling contract.

 

You would now need to reinstate your services by calling SKy to go on a rolling contract.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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