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This discussion topic has been answered Discussion topic: Change sky glass

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This message was authored by: Danwm

Change sky glass

Hi 

I'm I able to change my sky glass tv from 65 inch to 55 inch? 


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This message was authored by: Gincap Answer

Re: Change sky glass

If you have only had your Sky Glass for the last 31 days you can change it to 65".  32 days and you are outside the cooling off period. 

I changed from 55" to 65" during cooling off, it was no problem to change. There is a £25 fee to cancel and collect your 55". 

My 55" to 65" were collected and delivered by the same delivery. 

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This message was authored by: SKY1992bf

Re: Change sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Danwm  Only if you are in the cooling off period by cancelling and re order 

 

otherwise you will need to make a separate purchase and continue paying for your existing one if bought on finance 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: Danwm

Re: Change sky glass

Cooling off? 

This message was authored by: Gincap Answer

Re: Change sky glass

If you have only had your Sky Glass for the last 31 days you can change it to 65".  32 days and you are outside the cooling off period. 

I changed from 55" to 65" during cooling off, it was no problem to change. There is a £25 fee to cancel and collect your 55". 

My 55" to 65" were collected and delivered by the same delivery. 

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This message was authored by: Danwm

Re: Change sky glass

Do I need to ring them

This message was authored by: SKY1992bf

Re: Change sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Danwm wrote:

Do I need to ring them


@Danwm yes


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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