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This discussion topic has been answered Discussion topic: Cancel movies

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This message was authored by: Dazzar51

Cancel movies

I want to cancel my movie contract as it's full of repeats and not much new comes on it and anything decent you have to go to sky store and pay further.....my min term ends at the start of June and within the 31 days notice, so why does it not appear on my account at all with the option to cancel....?

Sky Glass 55 Gen 1 and x3 Pucks Download 900 upload 300

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This message was authored by: GD1 Answer

Re: Cancel movies

Posted by a Superuser, not a Sky employee. Find out more

@Dazzar51  If you can't cancel online you'll need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Re: Cancel movies

Posted by a Superuser, not a Sky employee. Find out more

@Dazzar51  If you can't cancel online you'll need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: peter-marlow+1966

Re: Cancel movies

Posted by a Superuser, not a Sky employee. Find out more

To remove, cancel  sky movies  you need to call sky and give 31 days notice 

P c marlow
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This message was authored by: Dazzar51

Re: Cancel movies

So phone calls only then .. so they can try and convince me it's a good thing to keep

Sky Glass 55 Gen 1 and x3 Pucks Download 900 upload 300
This message was authored by: peter-marlow+1966

Re: Cancel movies

Posted by a Superuser, not a Sky employee. Find out more

They don't  do that, that i  know  of, but yes they may offer you  a deal to try and get you to keep it 

P c marlow
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