Discussion topic: Can't get channels on sky glass TV. Says there is a technical fault

This message was authored by: Otisvox · ‎04 Jun 2024

Tried several times to get bbc1 and various other channels. Screen goes blank with circles for several minutes then it freezes and at the top of Screen reads. There is a technical fault with this channel please try later. Says that on every channel I've tried. I've tried switching tv off for a while but it made no difference.

This message was authored by: GD1 · ‎04 Jun 2024

@Otisvox How is the TV connecting to your hub? have you rebooted your hub?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Exiled-in-HH · ‎04 Jun 2024

@Otisvox how long have you had a Glass TV?

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This message was authored by: Jporch316 · ‎04 Jun 2024

@Otisvox

Hi

Fully unplug the tv for 5 minutes then plug back in

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

Discussion topic: Can't get channels on sky glass TV. Says there is a technical fault

Can't get channels on sky glass TV. Says there is a technical fault

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