Broken skyglass

[Kate100472]

my skyglass has been smashed, can you let me know how much it is to replace, it's a large one, thank you. 

[SKY1992bf]

@Kate100472  You would have to claim on your house insurance and buy a new unit at full price, unless sky offers you a refurb at around of half the normal price 

[TimmyBGood]

@Kate100472 

Note that if Sky does offer a reduced cost refurb, any outstanding credit balance on the original set still has to be paid off.

[Exiled-in-HH]

You need to phone Sky to make that request😉