Posted by a Superuser, not a Sky employee. Find out more
@Kate100472 You would have to claim on your house insurance and buy a new unit at full price, unless sky offers you a refurb at around of half the normal price
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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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