Blu ray player now needs to be on HDMI3

[Phil26485]

I had my bluray player connected via HDMI 1 before but now it says there is no signal and advisese to me to use HDMI3 and select older devices which I did.

Does anyone know why it's suddenly changed and I can't use HDMI1?

I like to watch film 5.1 surround which I could on HDMI1 but HDMI3 only allows for stereo sound.

 Does anyone else have this problem? How can we get this resolved.

I spoke to an advisor and he said that it might be because of an upgrade but they can look into it if enough people complain about it.

[Jporch316]

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@Phil26485 wrote:

I had my bluray player connected via HDMI 1 before but now it says there is no signal and advisese to me to use HDMI3 and select older devices which I did.

Does anyone know why it's suddenly changed and I can't use HDMI1?

I like to watch film 5.1 surround which I could on HDMI1 but HDMI3 only allows for stereo sound.

 Does anyone else have this problem? How can we get this resolved.

I spoke to an advisor and he said that it might be because of an upgrade but they can look into it if enough people complain about it.

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Seems odd? Is your blu ray player quite old? Might be worth trying it with a different hdmi cable. HDMI 3 on glass is reserved for older devices that may have compatibility issues with modern hardware.