Black Friday existing customer offer

[David1407]

I cannot get the Black Friday existing customer offer for £3 p/m for the sky glass air 43"   It only offers me the standard price of £6 or £309 upfront via the app/ website and even through the promotion txt I received. Anyone else found this? Thanks 

[stereohaven]

---

@David1407 wrote:

I cannot get the Black Friday existing customer offer for £3 p/m for the sky glass air 43"   It only offers me the standard price of £6 or £309 upfront via the app/ website and even through the promotion txt I received. Anyone else found this? Thanks 

---

Probably teaching you to suck eggs, apologies if that is the case, but have you made absolutely sure you are logged into your Sky account when on the website?

[David1407]

Hi. Yeah logged in everywhere. 

[stereohaven]

@David1407 

I've just tested it in MySky and get the same, £3 on the first screen, £6 when you try to proceed.

I'll flag it to Sky staff, but I would recommend checking it tomorrow anyway as these things have a way of sorting themselves out overnight sometimes.