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Discussion topic: BBC Local News on Sky Glass

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This message was authored by Guy_Wates This message was authored by: Guy_Wates

BBC Local News on Sky Glass

We bought our Skyglass TV when we lived in Surrey. We moved to Yorkshire some months ago and we changed our Sky Glass viewing address to our new one (and on our Sky account etc). 

 

We are still getting South East Today when we are watching BBC news. Can this be fixed?


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: BBC Local News on Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

All the BBC regional channels are available from channel 950 onwards, so you can always switch over to that BBC region variant.

 

I believe its meant to work based on your postcode, so if your old address is still the address associated with your Sky account somewhere in the system that may be why you are seeing the wrong region. Its also possible that the Sky Glass doesn't pick up the update in address and BBC region unless you reset it. Its quite easy to reset a Sky Glass but it wipes all your WIFI config and app logins, and can break your account link, so i'd avoid doing this unless Sky advise you to do this as the fix. Its probably worth phoning Sky and asking them if the reset would fix the region issue,

 

 

Here’s the full list of upcoming channels and their Sky Glass / Sky Stream numbers:

  • BBC One Lon HD launches to 951
  • BBC One NE&C HD launches to 952
  • BBC One North West HD launches to 953
  • BBC One Yorks HD launches to 954
  • BBC One Yk&Li HD launches to 955
  • BBC One West Midlands HD launches to 956
  • BBC One East Midlands HD launches to 957
  • BBC One East HD launches to 958
  • BBC One South East HD launches to 959
  • BBC One West HD launches to 960
  • BBC One South HD launches to 961
  • BBC One South West HD launches to 962
  • BBC One Channel Island HD launches to 963
  • BBC One HD Scotland launches to 964
  • BBC One HD Wales launches to 965
  • BBC One HD N.Ireland launches to 966
 
Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: BBC Local News on Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

All the BBC regional channels are available from channel 950 onwards, so you can always switch over to that BBC region variant.

 

I believe its meant to work based on your postcode, so if your old address is still the address associated with your Sky account somewhere in the system that may be why you are seeing the wrong region. Its also possible that the Sky Glass doesn't pick up the update in address and BBC region unless you reset it. Its quite easy to reset a Sky Glass but it wipes all your WIFI config and app logins, and can break your account link, so i'd avoid doing this unless Sky advise you to do this as the fix. Its probably worth phoning Sky and asking them if the reset would fix the region issue,

 

 

Here’s the full list of upcoming channels and their Sky Glass / Sky Stream numbers:

  • BBC One Lon HD launches to 951
  • BBC One NE&C HD launches to 952
  • BBC One North West HD launches to 953
  • BBC One Yorks HD launches to 954
  • BBC One Yk&Li HD launches to 955
  • BBC One West Midlands HD launches to 956
  • BBC One East Midlands HD launches to 957
  • BBC One East HD launches to 958
  • BBC One South East HD launches to 959
  • BBC One West HD launches to 960
  • BBC One South HD launches to 961
  • BBC One South West HD launches to 962
  • BBC One Channel Island HD launches to 963
  • BBC One HD Scotland launches to 964
  • BBC One HD Wales launches to 965
  • BBC One HD N.Ireland launches to 966
 
Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Guy_Wates
Topic Author
This message was authored by Guy_Wates This message was authored by: Guy_Wates

Re: BBC Local News on Sky Glass

Thank you, we watched regional news tonight! 

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