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Discussion topic: All day all i have had on my sky giass is there is a technical issue and its on every channel

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This message was authored by roman+james This message was authored by: roman+james

All day all i have had on my sky giass is there is a technical issue and its on every channel

All day there is a technical issue with this channel but its every channel and its been like this all day wots going on please

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This message was authored by GD1 This message was authored by: GD1

Re: All day all i have had on my sky giass is there is a technical issue and its on every channel

Posted by a Superuser, not a Sky employee. Find out more

@roman+james  How is your Glass TV or streaming puck connecting to your router?

 

Have you tried a power down for  acouple of minutes?

 

There aren't any reported issues with all channels doing this elsewhere as yet so may be just your setup.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by neonzz This message was authored by: neonzz

Re: All day all i have had on my sky giass is there is a technical issue and its on every channel

Hey,

 

Can you explain exactly what it says/take a photo. I think I've had the issue you mention, but the way you worded it sounds a little different to me. Anyway I solved it by making sure wifi was switched off as am connected with a wire to my router, then unplugged the glass for 60 seconds exactly. It'll take a momemt but you should see the sky logo on the screen, if you do sweet leave it until it loads in if it fixes it awesome, if not or you do not see the sky logo just a red light on the glass then repeat.

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