17 Sep 2023 05:00 PM
Hi all is there a reason sky glass is showing the arsenal vs Everton game 15 seconds behind the actual live game? As I'm watching a watch along on YouTube and also tried the radio and they are 15 seconds in front of me watching it (live) on sky glass? And no I ain't rewound it I am watching live lol ?
17 Sep 2023 05:03 PM
Posted by a Superuser, not a Sky employee. Find out more
@Henry-h wrote:
Hi all is there a reason sky glass is showing the arsenal vs Everton game 15 seconds behind the actual live game? As I'm watching a watch along on YouTube and also tried the radio and they are 15 seconds in front of me watching it (live) on sky glass? And no I ain't rewound it I am watching live lol ?
The answer is it's being watched over the internet which has an inevitable delay compared to radio
17 Sep 2023 05:11 PM
Unicast IP delivery will always introduce a slight delay to a live broadcast and keeping it to only 15 seconds is actually really good. The only way to improve on this would be to switch to multicast IP delivery but that won't happen for technical and logistical reasons
17 Sep 2023 07:34 PM
Posted by a Superuser, not a Sky employee. Find out moreUnless something has changed recently, Stream and Glass channels are running at 30 - 40 seconds delay compared to the broadcast on Q, which has its own inherent delay (being sent to the satellite from the broadcast location then back down to receiving dishes).
The live stream you were watching on YouTube @Henry-h will also have been delayed in reaching you.
Every type of broadcast has a delay of some sort, how long is only a problem usually on live events and depends on your own environment and preferences.
Watching a live game on Stream when you live in a quiet place is fine for many, but if you have goal alerts on your phone and live next door to a bunch of sports mad noisy fans, you will want to buy some earplugs.
Technology changes such as better/faster encoding will bring the delay down over time.
17 Sep 2023 07:53 PM
Interestingly Sky Stream is about 10 seconds behind virgin stream which also uses IP.
17 Sep 2023 07:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jason+Golding wrote:Interestingly Sky Stream is about 10 seconds behind virgin stream which also uses IP.
Virgin control the whole of their delivery network, which should mean a greater advantage than 10 seconds.
Says a lot for the state of the Virgin network if that is all they can manage!
17 Sep 2023 08:01 PM
I have both Sky and virgin stream. It's 10 seconds
17 Sep 2023 08:02 PM
@stereohaven I am talking about virgin stream not virgin 360