0

Discussion topic: remote record online

Reply
This message was authored by oracle2018 This message was authored by: oracle2018

remote record online

hi.

 

since august 28th, I have been unable to access the remote record feature through sky.com. when I try to search for a show, the show will still come up, but I am unable to view the list of episodes in the episodes tab (usually it will let me choose the season and episode), and I am also unable to record the show. it just comes up with the overview, and underneath that, a link to "get sky"

I have tried this with a number of shows, vigil, why women kill, buffering and casualty, but it won't work on any show- it just comes up with the same overview with no option to either record or view te list of episodes

wondering if you could fix this. I'm blind and rely on this service to record my programmes

 

thanks

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: remote record online

Posted by a Superuser, not a Sky employee. Find out more

There are a number of problems with the online TV Guide at present as another member has reported similar issues so this has been fed back to Sky to look into and fix, there is no word on a timescale for this though.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by DaveAccess This message was authored by: DaveAccess

Re: remote record online

Posted by a Sky employee

Hi @Anonymous 2018

Is this on the Accessibility TV Guide?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 7 hours

New Discussion