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Message posted on ‎27 Apr 2023 01:31 PM

how do i request Easy Grip remote

Title says it all

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Message posted on ‎27 Apr 2023 01:35 PM

Re: how do i request Easy Grip remote

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You need to first register as an accessibility customer as per this:

 

https://www.sky.com/help/articles/contacting-sky-accessibility

 

Then you can contact them about ordering this free remote:

 

https://www.sky.com/help/articles/accessibility-remotes

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This message was authored by: caesarome Answer

Message posted on ‎27 Apr 2023 01:35 PM

Re: how do i request Easy Grip remote

Posted by a Superuser, not a Sky employee. Find out more

You need to first register as an accessibility customer as per this:

 

https://www.sky.com/help/articles/contacting-sky-accessibility

 

Then you can contact them about ordering this free remote:

 

https://www.sky.com/help/articles/accessibility-remotes

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Message posted on ‎27 Apr 2023 01:43 PM

Re: how do i request Easy Grip remote

Thanks.

I have tried that. Just takes me to Chat - to which they are not replying...

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Message posted on ‎27 Apr 2023 01:54 PM

Re: how do i request Easy Grip remote

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I doubt you'll get an instant response. Try later or keep the chat window open and they should eventually respond, depending how busy they are.

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Message posted on ‎27 Apr 2023 01:56 PM

Re: how do i request Easy Grip remote

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@jocacle 

It might not be a live chat which means they will repsond to you when they can.

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Message posted on ‎27 Apr 2023 02:24 PM

Re: how do i request Easy Grip remote

I have actually made contact and they are sending an Easy Grip remote.

Thanks

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