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Discussion topic: UHD subtitles

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This message was authored by: kb12345654321

UHD subtitles

Why are there no subtitles on UHD movie channel content? 
Dear Sky. I have been a customer for many years and pay a small fortune for my TV package. I have recently invested in  4K TV set and wish to watch the Sky UHD movies with subtitles. 
Please offer an explanation as to why subtitles are not available with UHD movie content. 
As a comparison, Netflix, Amazon Prime Disney+ and Paramount all offer 4K output with subtitles, so I am very interested in your response. 

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This message was authored by: Daniel0210

Re: UHD subtitles

Posted by a Superuser, not a Sky employee. Find out more

@kb12345654321 

Sky are not likely to respond on here to a question like that as this is a customer helps customer forum. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: kb12345654321

Re: UHD subtitles

Thank you. I thought it would be brave for Sky to face their customers. I shall ring them. 
Admin, please delete this post. 

This message was authored by: MightyQuinn

Re: UHD subtitles

Posted by a Superuser, not a Sky employee. Find out more

Hi @kb12345654321   Unfortunately you are asking in the wrong place. The best place is viewer relations by emailing viewerR@sky.uk If you get a reply please share it back here on this customer community.

This message was authored by: Daniel0210

Re: UHD subtitles

Posted by a Superuser, not a Sky employee. Find out more

@kb12345654321 wrote:

Admin, please delete this post. 


There's no need for your post to be removed. Perfectly fair question. You'll no doubt find other posts on the Accessibility board about the availability of subtitles. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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