0

Discussion topic: Technical fault on TV

Reply
Avatar for Dave832
Level 0 icon
What's this?
This message was authored by: Dave832

Message posted on ‎07 Nov 2023 11:05 AM

Technical fault on TV

One of my TV's was working perfectly well, until 2 days ago when a message stating technical fault on channel was shown. I have turned router off, then back on, but it still shows the same fault. I can see all of the channels, and what all of the programmes are, but there is a black box in the corner with no programme showing.

I have also unplugged Sky from the TV and plugged back in

All of the other TV's (3) are ok. 

Report post
Post 1 of 2
1,150 Views
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎07 Nov 2023 11:07 AM - last edited: ‎07 Nov 2023 11:07 AM

Re: Technical fault on TV

Posted by a Superuser, not a Sky employee. Find out more

@Dave832  Which service do you have Sky+, Sky Q of Sky Glass/Stream?

 

The accessibility forum isn't the correct forum for these issues so as soon as you advise which service you have we can move your post to get the right help

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 2
1,148 Views
Reply
Reply