2025 subtitles made smaller

[Jamla]

The subtitles take up all the screen , need to make smaller like Netflix...I have sky Puk streaming,  seen lots old threads surely by now it's fixed ? 

[Kuly34]

Why in 2025 are subtitles still not

Smaller - we pay so much to sky why can't they fix something the customers want.... shocking 

[ijkijk]

Agree ridiculous no progress over the years. Earlier responses said it was due to a chip in the sky Q  box but I see the puck users have the same issue.

what's the real issue Sky..

[SEB66]

I was SHOCKED when I saw the subtitles for the first time , they are horrible!  It cant be hard to have a few options for the display, if other streamers can manage itcan it?

[Jp0202]

Just got sky puck thing and am with Sky for the first time. I prefer to watch shows with subtitles because of not so great hearing. 

Is this some kind of a joke for Sky? Subtitles are literally taking 10-15% of my screen sometimes. They're so invasive it's unreal, I've never seen anything like it.

And naturally there's no settings to choose size because why bother!

If Sky is reading this forum (doubt it), could you get someone to vibe code it for you? It can't be that hard. I'm literally speechless. 

[Annie+UK]

---

@Jp0202 wrote:

Just got sky puck thing and am with Sky for the first time. I prefer to watch shows with subtitles because of not so great hearing. 

Is this some kind of a joke for Sky? Subtitles are literally taking 10-15% of my screen sometimes. They're so invasive it's unreal, I've never seen anything like it.

And naturally there's no settings to choose size because why bother!

If Sky is reading this forum (doubt it), could you get someone to vibe code it for you? It can't be that hard. I'm literally speechless. 

---

Without knowledge of how subtitles work on a device it is just a guess how difficult programming it is or is not

[Jp0202]

Funny how every other provider and service I used in the past could figure it out but Sky, looking at the comments here, can't seem to for years now. At this point it must be neglected on purpose. 

[Unders2]

I have been complaining over a number of years to no avail. Apparently Sky have taken the cheap/easy option to piggy back on to the old teletext system to deliver sub titles. 

[Annie+UK]

---

@Jp0202 wrote:

Funny how every other provider and service I used in the past could figure it out but Sky, looking at the comments here, can't seem to for years now. At this point it must be neglected on purpose. 

---

If it was a big showstopper then I'd have though that people would move to a provider that has the options they require

[Mark39]

---

@Unders2 wrote:

Apparently Sky have taken the cheap/easy option to piggy back on to the old teletext system to deliver sub titles. 

---

A hardware limitation, such as a Teletext chip may well explain why the subtitle display is fixed and can't be configured.

---

[Jwilalex]

In this day and age it's ridiculous that, these subtitles take up half the screen and glare out in multiple colours. Far too big and horrendous. And to say it's a font thing is talking pants, Change the damn thing with a software update. Any idiot that believes there's a bespoke chip in these boxes that are stuck in the 70s and can't be changed is just that...an idiot. Sky just can't be bothered editing the software as it doesn't bother them. It only bothers us the paying customers, and why would they be bothered with that minor annoyance. They know we aren't going elsewhere and will just suck it up. Meanwhile they'll keep filling the coffers with money and spend it on the millions of ads that plague every channel, programme and experience. 

For a subscription service it really is pathetic in 2025. It's not about customer enjoyment it's about profit!

[john-l-uk]

Well I've put my money where my mouth is and jumped ship to Virgin. It's the only way that change will come - if Sky know that they're losing customers over this. When my contract is about to run out I'll see whether anything's been done to entice me back! 

[Grumpyoldie]

So many pointing out that subtitles are required, yet the over complacent Sky senior managment indifferent to a real request. Action is relatively simple with the advances in tachnology. It's the attitude from Sky that is poor and lets down a valued service!

[Mark39]

---

@Grumpyoldie wrote:

Action is relatively simple with the advances in tachnology.

---

Unless you have detailed knowledge of the technology you're referring to as well as the technical design of Sky's various set top boxes, you can't possibly know that.

[Grumpyoldie]

Fair comment; however Sky do seem to avoid the issue which other channels seem to be able to add subtitles [a] small type and [b] at the base of the screen. So Q - why do Sky avoid it?